UX Genius
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Reston, Virginia. Serving the DMV.

IT support.
More business momentum.

Business IT support from Reston. A clear next step when technology gets in the way.

For businesses in Reston, McLean, Fairfax, and Falls Church, we connect help desk support, cybersecurity, cloud, and onsite work. Need phones, meeting rooms, websites, sound, Clover POS, or physical security? Start with the service you need.

Book my free IT assessment(703) 755-0014

30-minute conversation. No obligation.

Tell us what needs attention. We’ll arrange a time to talk.

Static view active
Explore a working businessIllustrated demo. No live systems.
Eight services connected to one workplaceAn illustrated office with computers, business phones, a video meeting room, audio visual equipment, a separate sound system with music and paging zones, a Clover checkout, a controlled entrance, and a business website. Use the labeled service buttons to explore and run an illustrative scenario. This is not live customer data.Business phonesSound systemsAudio visualAn illustrated business. Explore a service to begin.Your website
Choose a place or a service.0/8 explored

Managed IT & cybersecurity

Give the team a clear path to help.

See the services included
  • Remote help desk and onsite support
  • Monitoring and software updates
  • Cybersecurity and recovery planning
  • Microsoft 365, cloud, and IT strategy

Try a short scenario to see how the pieces connect.

Review my IT support

30-minute conversation. No obligation.

Managed IT & cybersecurity

Based in RestonAvailable 24/7.

Support or a specific projectStart with the work your business needs

Clear scope before work beginsDiscuss responsibilities, equipment, and costs

Start with the part
that needs attention.

Ongoing support and practical projects for the systems, spaces, and connections your business uses every day.

Managed IT & cybersecurity

Keep the working day moving.

Give your people a clear place to turn for help. Bring support, monitoring, updates, security, and recovery planning into a coordinated approach.

See the IT and cybersecurity scope
  • Remote help desk and planned or emergency onsite support
  • Device monitoring, patching, and hardware inventory
  • Endpoint protection, email security, and access controls
  • Microsoft 365, Google Workspace, cloud, and backup management
  • Recovery testing, technology planning, and vendor coordination
Review my IT support

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

Explore this service

Business phones

Make business calls easier to manage.

Give customers a clear way to reach your team. Plan business numbers, desk phones, call routing, and mobile calling around the people who answer.

See business phone services
  • Hosted VoIP and cloud phone systems
  • Business number transfers, greetings, and call routing
  • Desk phones, wireless handsets, and mobile or desktop apps
  • Call queues, ring groups, and voicemail
  • Voice network setup, call quality, and ongoing administration
Plan my business phone system

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

Explore this service

Meeting rooms

Make the room ready before the call.

Bring the screen, camera, microphones, and controls together. Give people in the room and online a practical way to see, hear, and join in.

See meeting room services
  • Microsoft Teams Rooms, Zoom Rooms, and Google Meet setups
  • Video bars, room cameras, and speaker tracking
  • Microphones, room speakers, and echo control
  • Touch controllers, room calendars, and scheduling displays
  • Room installation, cabling, configuration, and testing
Plan my meeting room

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

Explore this service

Audio visual

Make the presentation work for the room.

Connect commercial displays, presentation equipment, and room controls. Get considered screen placement and a clean installation that people can use without guesswork.

See audio visual services
  • Commercial displays, digital signage, and TV mounting
  • Presentation sources, room audio, and simple controls
  • Wall, ceiling, and articulating mounts suited to the installation
  • Cable concealment, equipment racks, and signal connections
  • Installation, configuration, and a walkthrough of the controls
Plan my audio visual project

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

Explore this service

Sound systems

Clear sound. Where you need it.

Set the right volume for the lobby, the office, and the spaces between. Bring speakers, music, and paging into a system your team can control without turning every room up at once.

See sound system services
  • Background music and paging for offices, retail, and medical spaces
  • Ceiling and wall-mounted commercial speakers
  • Separate sound zones, amplifiers, mixers, and volume controls
  • Paging microphones, wireless microphones, and echo control
  • Cable installation, equipment setup, coverage checks, and staff guidance
Plan my sound system

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

Explore this service

Websites & digital marketing

Help the right people find you and act.

Give visitors useful answers, a fast website, and an easy way to reach you. Connect design, hosting, search visibility, and conversion planning around your business.

See website and digital marketing services
  • Responsive website design and development
  • Managed hosting, domain administration, and website maintenance
  • Local search visibility and technical SEO
  • Content structure, useful service pages, and conversion strategy
  • Website security, performance, and publishing support
Plan my website or marketing project

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

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Point of sale

Look after everything behind the counter.

Plan Clover hardware, the payment network, and connected equipment together. Get a setup that accounts for how orders, payments, and your people move through the day.

See Clover POS services
  • Clover Station, Mini, Flex, and kitchen display setup
  • Separate payment networks and appropriate firewall rules
  • Receipt printers, cash drawers, scanners, and integrations
  • Menu, inventory, and application setup assistance
  • Connectivity troubleshooting and hardware support
Plan my Clover POS setup

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

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Physical security

See what matters. Decide who comes in.

Bring cameras, door access, and visitor communication into a considered system. Decide what you need to see, who should have access, and how the equipment will be managed.

See cameras and access-control services
  • Commercial IP cameras and intelligent video analytics
  • Video recording, storage, and secure remote viewing
  • Door access, keycards, fobs, and mobile credentials
  • Video intercoms, visitor management, and access records
  • Installation planning, configuration, and ongoing support
Plan my security project

30-minute conversation. No obligation.

Tell our Reston-based team what you need. We’ll arrange a conversation.

Explore this service

You should know
who owns the next step.

Whether you need ongoing support or one defined project, the work starts with understanding your business. Choose a path to see the process.

  1. Understand the current setup.

    Talk through your people, systems, access, vendors, and the issues interrupting the day.

  2. Agree on a support plan.

    Define the scope, responsibilities, priorities, and costs. Plan any handover and access changes.

  3. Make the next step clear.

    Set up the support route, document the environment, and agree how ongoing needs will be reviewed.

A useful handover has a record.

For a support relationship that your team can understand.

  • Support scope and responsibilities
  • Systems, accounts, and vendor records
  • A clear route for help and escalation
Get to know UX Genius

Start with a conversation. Agree on the work together.

A local point of contact

From Reston.
For the way the DMV works.

Offices, professional practices, retailers, and growing teams all depend on different connections. Tell us where you are and what needs to work better.

Find your service area

We also serve Richmond. Share your location to plan onsite work.

Washington, DC

Washington, DC

Nearby Maryland

BethesdaRockville

A few things
you may be wondering.

Ask the practical questions first. You do not need to know the technical language.

(703) 755-0014
Can I contact you outside normal office hours?

Yes. UX Genius is available 24/7 at (703) 755-0014. We agree on support responsibilities, incident priorities, and onsite timing for your business.

We already have an IT provider. Can we still talk?

Yes. The first conversation can focus on what is working, what is falling short, and what you would want from a change. We can discuss the information and access a planned handover would need.

Can you help with just one project?

Yes. A phone system, meeting room, sound system, website, Clover setup, camera installation, or access-control project can be its own starting point. We will talk through the scope and support needs with you.

What should I prepare for the free assessment?

Bring the main problem you want to solve, your business location, and any upcoming changes. You do not need an equipment list or a technical brief. The first step is a 30-minute conversation with no obligation.

Which areas do you serve?

UX Genius is based in Reston and serves Northern Virginia, Washington, DC, nearby Maryland, and Richmond. Share your location and the work you need so we can discuss remote support, an onsite visit, or project planning.

How do you price support and projects?

The right scope depends on your people, systems, locations, equipment, and support needs. Start with a conversation so we can discuss a relevant quote. Hardware, installation, licensing, and ongoing support should be clear parts of that discussion.

Let’s talk about your working day.

What would you like
to work better?

Tell us what is getting in the way. We’ll talk through your needs and a sensible next step.

Book my free IT assessment

30-minute conversation. No obligation.

Next: we’ll contact you to arrange a time.

Prefer a call? (703) 755-0014Discuss pricing or a project quote
Call usFree assessment