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Our Story

Technology That Works for You

UX Genius was founded with a simple belief: small businesses deserve enterprise-quality IT support without the enterprise price tag or attitude.

Based in McLean, Virginia, our team serves businesses across Northern Virginia, Washington DC, and Maryland with proactive managed IT services that eliminate downtime and let you focus on what you do best.

Our Mission

Eliminating IT as a Business Barrier

Too many small businesses are held back by unreliable technology, reactive IT support, and surprise bills. We built UX Genius to change that.

Our proactive model means we're constantly monitoring your systems, catching issues before they become outages, and ensuring your technology grows with your business — all for one predictable monthly rate.

We're not a call center. We're a local team that knows your business, understands your industry, and is invested in your success.

5+
Years in Business
50+
Businesses Served
2,500+
Issues Resolved
98%
Client Retention

What Drives Us

Our Core Values

Proactive First

We fix problems before you know they exist. 24/7 monitoring is the foundation of everything we do.

Radically Transparent

No jargon. No hidden fees. We explain everything in plain language and price it clearly.

Locally Committed

We live and work in the DC Metro area. On-site means on-site — fast.

Security Obsessed

Cybersecurity is woven into every service we offer, not bolted on as an afterthought.

Trust & Compliance

Certifications & Standards

HIPAA Compliant
Healthcare IT with full HIPAA compliance expertise
SOC 2 Aligned
Security controls aligned with SOC 2 framework
99.9% Uptime SLA
SLA-backed uptime guarantee across all managed clients
Microsoft Partner
Certified Microsoft solutions partner

Find Us

Located in McLean, VA

1390 Chain Bridge Rd #10061
McLean, VA 22101

McLean, Virginia

Serving DMV since 2019

Ready to Work Together?

Schedule a free IT assessment and meet our team. We'd love to learn about your business and show you what proactive IT looks like.

No commitment required • Free 30-minute assessment • Results in 24 hours

Call Us
Free Assessment