Service
Managed IT Services
Stop worrying about IT and focus on your business. UX Genius provides fully managed IT services that cover monitoring, maintenance, support, and strategic planning for small and mid-size businesses in the DC Metro area.
What's Included
Everything You Need
24/7 Monitoring
Round-the-clock monitoring of all your servers, devices, and network infrastructure.
Help Desk Support
Unlimited remote support with 15-minute average response time.
Patch Management
Automated OS and software patching to keep systems secure and current.
Backup & Recovery
Automated daily backups with tested restoration procedures.
Asset Management
Complete inventory and lifecycle management of all IT assets.
Strategic Planning
Quarterly IT reviews and technology roadmapping to align IT with business goals.
Why Choose Us
What Sets Our Managed IT Services Apart
- Predictable monthly pricing with no surprises
- Proactive issue resolution before downtime
- Dedicated account manager
- SLA-backed 99.9% uptime guarantee
- On-site support for McLean, Fairfax, Arlington, and surrounding areas
- Scalable as your business grows
Ready to Get Started?
Schedule a free 30-minute assessment and find out exactly how we can help your business.
How It Works
Simple Onboarding Process
Discovery & Assessment
We audit your existing infrastructure, document everything, and identify vulnerabilities and gaps.
Onboarding & Setup
We deploy our monitoring tools, document your systems, and establish support workflows within 2 weeks.
Proactive Management
Continuous monitoring, regular maintenance, and responsive support — all included in your plan.
Ready to Transform Your IT?
Join 50+ DMV businesses that trust UX Genius to keep their technology running perfectly. Get a free IT assessment and see what proactive management looks like.
No commitment required • Free 30-minute assessment • Results in 24 hours